At KTCCruises, we aim to provide a seamless booking experience for all our customers. Below you will find details on the service fees that may apply to your flight booking. These fees are in addition to the fare charged by the airline and are subject to change at any time.
A non-refundable service fee of $20 per booking may be charged for each flight reservation made through KTCCruises. This fee covers the cost of processing your booking and ensuring secure payment transactions.
If you request changes to your flight booking, such as a change in travel dates, routes, or passenger details, a change fee of $50 per booking may apply, in addition to any fare differences imposed by the airline. Please be aware that some low-cost or non-refundable tickets may have higher change fees or restrictions.
If you decide to cancel your flight after booking, a service cancellation fee of $30 per booking will be applied, in addition to the airline’s cancellation fees. The cancellation fee is non-refundable and will be processed upon cancellation approval.
For certain payment methods (such as international credit cards, foreign currencies, or alternative payment methods), a payment processing fee of up to 3% of the total transaction amount may apply. This fee helps cover the costs of handling international and secure payment methods.
If you select a specific seat during the booking process, a seat selection fee may apply depending on the airline and the type of seat chosen. Premium or extra-legroom seats may incur an additional charge.
Additional fees may apply for checked baggage or oversized luggage, depending on the airline and the baggage policy. You can pre-purchase luggage options during the booking process or directly with the airline.
If you request a paper ticket instead of an electronic one, a fee of $15 per ticket may be charged. Electronic ticketing is the preferred and most cost-effective method.
If you request special services such as assistance for disabilities, unaccompanied minor services, or specific meal requests, a service charge may apply. The fee will vary depending on the airline and the nature of the request.
If you book third-party services through our platform, such as hotels, car rentals, or travel insurance, these services may have additional service fees. These fees are provided by third-party vendors and are subject to their individual terms and conditions.
If you qualify for a refund, a processing fee of $15 may be applied to your refund amount to cover administrative costs. Please note that some tickets, especially non-refundable ones, may not be eligible for a refund under certain circumstances.
Travel insurance is available as an add-on at the time of booking and covers various travel-related issues such as cancellations, medical emergencies, and lost luggage. The cost of travel insurance is separate and depends on the type of coverage selected.
KTCCruises reserves the right to update this service fee structure at any time. Updated fees will be applicable to new bookings and modifications, and any changes will be reflected on our website immediately.
If you have any questions regarding these service fees or need further clarification, please feel free to contact KTCCruises customer service. We’re here to ensure you have the best possible experience throughout your flight booking journey.
