Privacy Policy

Privacy Policy

This Privacy Policy explains how KTCCruises ("we", "our", or "us") collects, uses, discloses, and protects your personal information. By using our services, including booking flights through our website, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information when you make a booking, inquire about flights, or use our website. This may include your name, contact information, flight preferences, payment details, passport information, travel history, and any additional data needed to complete your booking.

2. Booking & Payment Information

When you book a flight with us, we collect payment details such as credit card numbers, billing addresses, and transaction information. We use trusted third-party payment processors to securely handle your payments and personal data.

3. How We Use Your Information

Your personal data is used to manage your flight booking, send confirmation emails, provide customer service, and enhance your flight booking experience. We may also use your information to analyze trends and improve our website and services.

4. Legal Basis for Processing

We process your personal information based on several legal grounds, including: the necessity to fulfill a contract with you, to comply with legal obligations, with your consent, or based on legitimate business interests such as improving our services.

5. Sharing Your Information

We may share your information with third-party service providers such as airlines, payment processors, or travel insurance companies to complete your booking. We do not sell your personal information to third parties.

6. Data Sharing for Legal Purposes

We may disclose your information if required by law or to protect our rights, safety, or the safety of others. This may include sharing information with law enforcement or government agencies for compliance with legal obligations.

7. International Transfers

Your personal data may be transferred and stored in countries outside your country of residence, including the United States. We take necessary steps to ensure that your data is protected in accordance with this Privacy Policy and applicable laws.

8. Marketing Communications

If you opt-in, we may send you promotional emails about upcoming flights, offers, and services. You can opt-out at any time by clicking the unsubscribe link in our marketing emails.

9. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize offers. You can manage your cookie preferences through your browser settings.

10. Data Retention

We retain your personal information only for as long as necessary to provide our services, fulfill legal obligations, and resolve disputes. Once your information is no longer needed, we will securely delete or anonymize it.

11. Data Security

We implement security measures to protect your personal information from unauthorized access, use, or disclosure. While we take reasonable steps to secure your data, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

12. Your Rights

You have the right to access, correct, delete, or restrict the processing of your personal data under applicable data protection laws. If you would like to exercise your rights, please contact us using the details provided below.

13. Access & Correction of Data

You can request access to the personal data we hold about you and request corrections if the information is inaccurate or incomplete. We will respond to your request within the timeframe required by applicable law.

14. Deletion of Data

In certain circumstances, you may request the deletion of your personal data. We will delete your data if required by law or if we no longer need it for the purposes for which it was collected.

15. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.

16. Children’s Privacy

We do not knowingly collect personal information from children under the age of 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as soon as possible.

17. Social Media Features

Our website may include social media features (e.g., Facebook, Twitter, Instagram). Your interactions with these features are governed by the privacy policies of the respective social media platforms.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will be effective as soon as it is published. We encourage you to review this Privacy Policy regularly.

19. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact KTCCruises customer service. We are committed to protecting your privacy and addressing any concerns you may have.

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