This Privacy Policy explains how KTC Cruises ("we", "our", or "us") collects, uses, discloses, and protects your personal information. By using our services or accessing our website, you consent to the practices described in this policy.
We collect personal information when you make a booking, contact us, or use our website. This may include your name, address, phone number, email, passport details, travel preferences, medical information (if provided), payment details, and other information necessary to complete your booking.
When you book with us, we collect necessary payment and billing information to process your order. This may include credit card details, billing addresses, and transaction records. We use secure third-party payment processors to handle transactions safely.
Your personal data is used to manage your booking, communicate updates, provide customer service, fulfill legal obligations, and personalize your cruise experience. We may also use your information for internal analysis to improve our services.
We process personal information under applicable data protection laws on one or more of the following legal bases: to perform a contract with you, to comply with legal obligations, with your consent, or for our legitimate business interests.
We may share your information with trusted third parties such as cruise operators, airlines, port authorities, insurance companies, payment processors, and IT service providers in order to fulfill your booking and travel arrangements.
We may disclose your information when required by law, government request, court order, or to protect our rights and the safety of our passengers or the public.
Your personal data may be transferred and stored in countries outside your country of residence. We ensure that appropriate legal safeguards are in place to protect your data when transferred internationally.
If you opt in, we may send you promotional emails or newsletters about upcoming cruises, offers, and services. You can opt out at any time by following the unsubscribe link in our emails.
We use cookies and other technologies to improve website performance, analyze site traffic, and enhance your browsing experience. You can control your cookie preferences through your browser settings.
We retain your personal information only as long as necessary to provide services, meet legal obligations, resolve disputes, or enforce agreements. After that, we securely delete or anonymize your data.
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no system is completely secure, we follow industry best practices to safeguard your data.
You may have rights regarding your personal data under applicable privacy laws. These may include rights to access, correct, delete, restrict processing, or object to certain uses of your data. Contact us to exercise your rights.
You may request access to your personal data held by us and request corrections if inaccurate or incomplete. We will respond in accordance with applicable data protection laws.
In certain circumstances, you may request that we delete your personal information. We will do so where legally required, subject to record-keeping and legal obligations.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies before providing any personal information.
Our services are not directed at children under 16. We do not knowingly collect personal information from children without parental consent. If we become aware of such data, we will delete it promptly.
Our website may include social media features or plugins. Your interactions with these features are governed by the privacy policies of the respective social media platforms.
We reserve the right to update this Privacy Policy at any time. We encourage you to review this page periodically for the latest information on our privacy practices. The revised policy will be effective once posted on this site.
If you have any questions about this Privacy Policy, how your information is handled, or wish to exercise your privacy rights, please contact our customer service team at the details provided on our website. KTC Cruises is committed to protecting your privacy and addressing your concerns.
